LEGAL INFORMATION

1. General provisions

This User Agreement (hereinafter referred to as the Terms of Use) contains the terms and conditions under which the Packhub-easy.com website is used. When using the provided functions and services, the user is obliged to comply with the rules and restrictions set forth in these Terms of Use. Otherwise, he should refrain from any actions on the website. Browsing pages, registering, placing orders, and any other actions of the user imply his adherence to these Terms of Use. The rules set forth in these Terms of Use are valid throughout the user's stay on the website and apply to all visitors, both registered and those who do not have an account. The administration has the right to make corrections, supplements, or otherwise change these Terms of Use without prior notice to users.

2. Terms of use of the site

2.1. All content of the site, including design elements, text, graphic components, software services, photo, video materials, etc., are the property of the owners and are protected by the law of Ukraine on copyright, trademark and other laws protecting intellectual property. No information and materials may be copied, processed, published, in whole or in part, without the consent of the administration.

2.2. To place orders and fully utilize all the features of the site, the user must complete the registration procedure, during which he is required to provide accurate personal data.

2.3. Access to the personal account, which stores data on orders, discounts, the user's balance, etc., is carried out using a unique email address and password used during registration. The user is responsible for the security of this data. If the data required to log in to the personal account is lost, the user can submit a request for their recovery.

2.4. If you have any questions or problems using the site, you can contact technical support via the chat window, feedback form, or using the contact information provided on the site.

3. Ordering goods and services

3.1. The Packhub-easy.com website provides a wide range of printing services. To avoid problems, before ordering printed products, it is strongly recommended to read the reference materials in the "FAQ", "Payment and delivery" sections, as well as carefully study the information on the product pages.

3.1.1 To place an order, the user must fill out an electronic form, which can be accessed from the specific product page. The application is then sent for processing via the Internet.

3.1.2 When placing an order, the user has the right to use the templates provided on the site, edit them in the online designer, use personal design elements. In addition, the user can upload ready-made layouts to the site, order the development of a design for printed products.

3.1.3 In the case of placing an order for the development of a design or logo from Packhub-easy.com designers, upon completion of the layout creation, the designer transfers the developed and fully ready-for-print layout to the customer, while reserving the right to use the layout for non-commercial purposes, including for placement in a portfolio and in advertising materials.

3.1.4 Responsibility for the content of the text and graphic components of printed products lies with the user who provided this information when ordering.

3.2. Payment for goods is made using electronic payment systems, in cash upon receipt of the goods, or to an account generated by the system at a bank branch. More information about payment methods can be found in the "Payment and delivery" section.

3.3. Order readiness times correspond to the information specified on the specific product page and do not take into account the time spent on coordinating order details with the customer and delivering the product.

3.4. The administration is not responsible for damage to goods or delivery delays caused by delivery services.

3.5. The inability to transfer the order to the recipient (or the person specified as the recipient) due to his fault (failure to appear at the delivery point, failure to meet the deadlines for receipt) will be regarded as the recipient's refusal of the goods. In this case, the goods are returned, and the order is considered canceled. All subsequent orders on the site will be available to the user who violated the obligation only upon prior payment.

3.6. Exchange or return of finished products of proper quality that do not fit the design, size, material and other parameters previously approved is not carried out in accordance with the Resolution of the Cabinet of Ministers of Ukraine No. 172 of March 19, 1994.

3.6.1 By placing an order, the user accepts the fact that the color of the finished product may differ slightly from the colors displayed on the monitor due to fundamental differences in color reproduction in the RGB (monitor) and CMYK (print) color models. In this case, the product with the specified differences is recognized as a product of proper quality.

3.6.2 In case of detection of inadequate quality of the product, the user has the right to contact the administration via the feedback form or by phone numbers specified in the "Contacts" section. Questions about the refund of paid funds, replacement of the product with a similar one or compensation in the form of a discount are considered by the administration on an individual basis only after providing a photo of the product of inadequate quality or returning the entire circulation to the printing house (at the discretion of the printing house).

3.7. The administration is not responsible for improper fulfillment of obligations to users if such are due to circumstances of force majeure.

3.8. The administration has the right to terminate cooperation with a user if he systematically violates business etiquette and disregards generally accepted standards of decency, uses foul language, and insults.

4. Reviews

Any user, having made a paid order, can publish a message containing his own opinion about the quality of the goods or services offered by Packhub-easy.com, as well as his recommendations for using this resource or warnings. The feedback is submitted through a special interface.

By uploading photos/images in addition to the review, you confirm, warrant and agree that you are the copyright owner of these photos/images and give your consent to Packhub-easy.com to use the uploaded photos/images on its website, in promotional materials and publications (posted online and offline), as well as in any other way at the discretion of Packhub-easy.com. You grant Packhub-easy.com a non-exclusive, worldwide, irrevocable, unconditional and perpetual right and permission to use, reproduce, display, copy, distribute, license, transmit and post the photos/images in any way at the discretion of Packhub-easy.com. By uploading these photos/images, the person who uploaded the photo(s) assumes full legal and moral responsibility for all claims of a legal nature from third parties (including, but not limited to, the owners of the accommodation facilities) in connection with the publication and use of these photos/images by Packhub-easy.com. Packhub-easy.com is not the owner of the uploaded photos/images and does not endorse them in any way. Responsibility for the accuracy of the information, validity and right to use of all photos/images lies with the individual who uploaded the photo, and not Packhub-easy.com. Packhub-easy.com does not bear any responsibility or liability for the posted photos. The individual who uploaded the photo guarantees that the photos/images do not contain viruses, Trojan horses or files infected with viruses, nor do they contain any pornographic, illegal, obscene, offensive, objectionable or inappropriate material and do not infringe the rights of third parties (intellectual property rights, copyright or privacy rights). Any photos/images that do not meet the above criteria will not be published and/or may be deleted by Packhub-easy.com at any time and without prior notice.

The review filled in by the user may be placed on the relevant “Customer Reviews” page on our website for the sole purpose of informing current and future customers about your opinion on the level of services and quality of Packhub-easy.com, and may be used in whole or in part by Packhub-easy.com at its sole discretion, for example, for marketing purposes, advertising purposes or to improve the service provided on its website or other similar social media platforms, newsletters, special promotions, applications or when using any other channels owned or controlled by Packhub-easy.com or its business partners. Packhub-easy.com reserves the right to edit, reject or delete reviews at its sole discretion. Suggestions to leave a review are sent only for the purpose of conducting a survey and do not contain any further commercial offers, invitations or incentives.

5. Collection, processing and use of personal data

5.1 By registering on the site, the user consents to the collection and processing (including transfer to third parties) of his personal data by the administration in accordance with the conditions specified in clause 5.2 of these Terms of Use. The administration guarantees the safety of user data, except for cases provided for by the Law of Ukraine "On Personal Data Protection".

5.2 Personal information may be used for the purpose of implementing civil legal relations, including:

5.2.1 Fulfillment of contractual obligations to provide services;

5.2.2 Providing access to the site service;

5.2.3 To identify the visitor as a user of the site;

5.2.4 For the purpose of offering services, sending commercial offers and information by mail, e-mail, transmitting any information other than the subject of the contract;

5.2.5 Processing payments, mailing addresses, conducting settlement transactions, maintaining accounting, tax and statistical reporting;

5.2.6 Improving the quality of services provided, simplifying work with the site, improving its materials.

5.3 The administration may collect personal information, namely: name, patronymic, surname, contact telephone numbers, e-mail, city of residence, password for identification, bank details, Cookies files and IP addresses of the user.

5.4 At the same time, the visitor guarantees that the information provided by him does not violate copyright law. In the event of claims and disputes involving third parties regarding the violation of copyright by the user, the latter shall be liable.

5.5 The privacy policy regarding the processing of personal data is located at LEGAL INFORMATION

6. Responsibility

6.1. The administration may change the design of the site, its structure, set of services, rules of its operation, supplement scripts/plugins, delete, add goods and services provided, change their description and cost at any time with or without prior notification to users.

6.2. In the event of a user's negligence in protecting his authorization data and committing an illegal interference in his personal account as a result, the user is responsible for any possible damages.

6.3. The administration is not responsible for possible errors and inaccuracies in the materials of the site, for disruption of its operation, for loss of information, moral, material or any other damage resulting from the use of the site.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THIS SITE AND THE MATERIALS IS AT YOUR OWN RISK, AND THAT THIS SITE AND THE MATERIALS ARE PROVIDED ON AN "AS IS" BASIS, AS CURRENT AT THE TIME OF YOUR USE OF THE SITE, THAT WE MAKE NO WARRANTIES WITH RESPECT TO THIS SITE AND ANY MATERIALS CONTAINED THEREIN; THAT WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CORRECTNESS, SUITABILITY, TIMELINESS, UNINTERRUPTED OPERATION, SECURITY, FREEDOM FROM DEFECTS OR ERRORS IN THIS SITE AND THE MATERIALS (INCLUDING, FREEDOM FROM VIRUSES, SELF-PRODUCING MALWARE, TROJAN PROGRAMS, OTHER HARMFUL CODE AND OR OTHER HARMFUL COMPONENTS). EXCEPT IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, THE LIABILITY OF OUR COMPANY, AS WELL AS OUR SUBSIDIARIES, AFFILIATES, LICENSORS AND SUPPLIERS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

YOU ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL OUR COMPANY AND/OR OUR SUBSIDIARIES, AFFILIATES, LICENSORS AND/OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT OR OTHER DAMAGES ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS SITE OR ANY MATERIALS (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) EVEN IF OUR COMPANY AND/OR OUR SUBSIDIARIES, AFFILIATES, LICENSORS AND/OR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES); AND, IF YOU ARE DISSATISFIED OR CLAIM ANY DAMAGES IN CONNECTION WITH ANY PORTION OF THIS SITE, ANY MATERIALS OR THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS SITE AND ALL MATERIALS. EXCEPT IN JURISDICTIONS THAT DO NOT ALLOW THE LIMITATION OF LIABILITY FOR DIRECT OR INDIRECT DAMAGES, THE LIABILITY OF OUR COMPANY, OUR SUBSIDIARIES, AFFILIATES, LICENSORS AND SUPPLIERS IS LIMITED TO THE EXTENT PERMITTED BY LAW.

You agree to hold harmless and indemnify our company, subsidiaries, successors, affiliates, licensors and suppliers, together with their respective officers, directors, employees and consultants, from and against any and all claims, losses, damages, liabilities, lawsuits and expenses (including reasonable attorneys' fees) arising out of or in connection with your use, misuse or inability to use this site or any materials and any violation by you of this Agreement, any laws and regulations or any rights of third parties. We reserve the exclusive right to assume the defense and control of any matter arising out of or in connection with the foregoing; and you will provide us with full assistance in any such defense.

You acknowledge and agree that if you are located in any jurisdiction worldwide where common, statutory, codified or other law, rule or regulation makes it improper, unlawful or permissible to access this site or any Materials only after obtaining consents or permissions that you do not have, or invalidates this Agreement in whole or in part, you may not access this site or any Materials.

You acknowledge and agree that this Agreement is the entire agreement between you and our company with respect to its subject matter and supersedes all prior written and oral agreements and understandings between you and our company relating to any subject matter of this Agreement; that this Agreement may be modified in whole or in part solely by our company, as well as in cases specifically specified in any provision of this Agreement; and that with respect to any materials presented on or through this site that do not comply with or conflict with the terms of this Agreement, this Agreement shall prevail.

1. General provisions

This personal data processing policy is compiled in accordance with the requirements of the Law of Ukraine "On Personal Data Protection" (hereinafter referred to as the Law on Personal Data) and defines the procedure for processing personal data and measures to ensure the security of personal data taken by the PackHub-easy.com online printing house (hereinafter referred to as the Operator).

1.1. The Operator defines as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of humans and citizens when processing their personal data, including the protection of the rights to privacy, personal and family secrets.

1.2. This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator may obtain about website visitors PackHub-easy.com.

2. General concepts used in the Policy

2.1. Automated processing of personal data - processing of personal data using computer technology.

2.2. Blocking of personal data - temporary suspension of processing of personal data (except for cases where processing is necessary to clarify personal data).

2.3. Website - a set of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address PackHub-easy.com.

2.4. Information system of personal data - a set of personal data contained in databases, and information technologies and technical means that ensure their processing.

2.5. Depersonalization of personal data - actions that make it impossible to determine without using additional information the belonging of personal data to a specific User or other subject of personal data.

2.6. Processing of personal data is any action (operation) or set of actions (operations) performed on personal data, whether or not by means of automation, including collection, recording, systematization, accumulation, storage, clarification (update, replacement), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7. Operator – a legal entity or individual, independently or jointly with other persons, who organize and (or) carry out the processing of personal data, as well as determine the purpose of processing personal data, the composition of personal data subject to processing, actions (operations) with respect to personal data.

2.8. Personal data – any information that is related directly or indirectly to a specific or specified User of the PackHub-easy.com website.

2.9. Personal data that are permitted by the subject of personal data for distribution – personal data, access to which is granted to an unlimited number of persons by the subject of personal data by consent to the processing of personal data, permitted by the subject of personal data for distribution in accordance with the procedure specified in the Law on Personal Data (hereinafter referred to as personal data permitted for distribution).

2.10. User – any user of the PackHub-easy.com website.

2.11. Provision of personal data - actions aimed at disclosing personal data to a specific person or a specific group of persons.

2.12. Dissemination of personal data - any actions aimed at disclosing personal data to an unspecified group of persons (transfer of personal data) or at familiarizing an unlimited number of persons with personal data, including publishing personal data in the media, posting in information and telecommunications networks or providing access to personal data in any other way.

2.13. Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to a government body of a foreign state, to a foreign individual or a foreign legal entity.

2.14. Destruction of personal data - any actions due to which personal data will be irretrievably destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and (or) the material carriers of personal data are destroyed.

3. General rights and obligations of the Operator

3.1. The operator has the right:

  • receive reliable information and/or documents containing personal data from the personal data subject;
  • in the event of the withdrawal of consent to the processing of personal data by the personal data subject, the Operator has the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Law on Personal Data;
  • independently determine the composition and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Law on Personal Data and regulatory legal acts adopted in accordance with it, unless otherwise provided for by the Law on Personal Data or other laws.

3.2. The operator is obliged to:

  • provide the personal data subject, upon his request, with information relating to the processing of his personal data;
  • organize the processing of personal data in accordance with the procedure established by the current legislation of Ukraine;
  • respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the requirements of the Law on Personal Data;
  • to report to the authorized body for the protection of the rights of personal data subjects, at the request of this body, the necessary information within 30 days from the date of receipt of such a request;
  • publish or otherwise provide unrestricted access to the current Policy regarding the processing of personal data;
  • take legal, organizational and technical measures to protect personal data from unauthorized or accidental access to them, destruction, modification, blocking, copying, provision, distribution of personal data, as well as from other unlawful actions regarding personal data;
  • stop the transfer (distribution, provision, access) of personal data, stop processing and destroy personal data in the manner and in the cases provided for by the Law on Personal Data;
  • to fulfill other obligations stipulated by the Law on Personal Data.

4. General rights and obligations of personal data subjects

4.1. Personal data subjects have the right to:

  • to receive information concerning the processing of his/her personal data, except for cases provided for by law. The information is provided to the personal data subject by the Operator in an accessible form and should not contain personal data relating to other personal data subjects, except for cases where there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it are determined by the Law on Personal Data;
  • to require the operator to clarify his personal data, block or destroy them if the personal data are incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing, as well as to take measures provided for by law to protect his rights;
  • require prior consent when processing personal data for the purpose of promoting goods, works and services on the market;
  • to withdraw consent to the processing of personal data;
  • to appeal to the authorized body for the protection of the rights of personal data subjects or in court against the Operator's unlawful actions or inaction in the processing of his personal data;
  • to exercise other rights provided for by the legislation of Ukraine.

4.2. Personal data subjects are obliged to:

  • provide the Operator with reliable data about themselves;
  • notify the Operator about any clarification (update, change) of their personal data.

4.3. Persons who have provided the Operator with inaccurate information about themselves, or information about another personal data subject without the latter's consent, are liable in accordance with the legislation of Ukraine.

5. The Operator may process the following personal data of the User:

5.1. Last name, first name, patronymic.

5.2. E-mail address.

5.3. Phone numbers.

5.4. Address for product delivery.

5.5. The site also collects and processes anonymized data about visitors (including cookie files) using Internet statistics services (Google Analytics and others).

5.6. The above data is further referred to in the Policy as Personal Data.

5.7. The Operator does not process special categories of personal data relating to race, nationality, political opinions, religious or philosophical beliefs, or intimate life.

5.8. Processing of personal data permitted for distribution from the list of special categories of personal data specified in the Personal Data Act is permitted if the prohibitions and requirements stipulated in the Personal Data Act are complied with.

5.9. The User provides consent to the processing of personal data permitted for distribution directly to the Operator.

5.10. The transfer (distribution, provision, access) of personal data, permitted by the subject of personal data for distribution, must be terminated at any time at the request of the subject of personal data. This request must contain the surname, first name, patronymic (if any), contact information (telephone number, e-mail address or postal address) of the subject of personal data, as well as a list of personal data, the processing of which is subject to suspension. The personal data specified in this request may be processed only by the Operator to whom it is sent.

6. Principles of personal data processing

6.1. Personal data shall be processed on a lawful and fair basis.

6.2. Personal data shall be processed for a specific, predetermined and legitimate purpose. Personal data shall not be processed for purposes incompatible with the purpose for which they were collected.

6.3. Databases containing personal data processed for purposes incompatible with each other shall not be combined.

6.4. Only personal data that is relevant to the purpose of processing shall be processed.

6.5. The content and scope of the personal data processed shall be proportionate to the stated purpose of processing. The personal data processed shall not be excessive in relation to the stated purpose of processing.

6.6. When processing personal data, the accuracy of personal data, their adequacy and, where necessary, their relevance in relation to the purpose of processing personal data shall be ensured. The operator shall take the necessary measures and/or ensure their adoption to delete or clarify incomplete or inaccurate data.

6.7. Personal data shall be stored in a form that allows the identification of the personal data subject for no longer than is required by the purpose of personal data processing, unless the period of storage of personal data is determined by law, an agreement to which the personal data subject is a party, beneficiary or guarantor. The processed personal data shall be destroyed or depersonalized after the purpose of processing has been achieved or in the event of the need to achieve this purpose no longer being necessary, unless otherwise provided by law.

7. Purpose of processing personal data

7.1. Purpose of processing the User's personal data:

  • informing the User by sending emails;
  • providing the User with access to services, information and/or materials located on the Packhub-easy.com website;
  • placing orders, paying for them and delivering them;
  • communication with the User regarding the fulfillment of orders and responses to User requests.

7.2. The Operator also has the right to send the User notifications about new products and services, special offers and various events. The User can always refuse to receive information notifications by sending a letter to the Operator via the contact form on the Packhub-easy.com website.

7.3. Depersonalized data of Users, which are collected using Internet statistics services, are used to collect information about the actions of Users on the website, improve the quality of the website and its content.

8. Legal basis for processing personal data

8.1. The legal grounds for processing personal data by the Operator are:

  • Law of Ukraine "On Protection of Personal Data"
  • Users' consent to the processing of their personal data, to the processing of personal data permitted for distribution.

8.2. The Operator processes the User's personal data only if they are filled in and/or sent by the User independently through special forms located on the Packhub-easy.com website. By filling in the relevant forms and/or sending their personal data to the Operator, the User agrees to the current Policy.

8.3. The Operator processes depersonalized data about the User if this is permitted in the User's browser settings (including saving cookies and using JavaScript technology).

8.4. The personal data subject independently decides to provide their personal data and gives consent freely, of their own free will and in their own interest.

9. Conditions for processing personal data

9.1. Personal data processing is carried out with the consent of the personal data subject to the processing of his personal data.

9.2. Personal data processing is necessary to achieve the purpose stipulated by law, to perform the functions, powers and obligations assigned to the operator by the legislation of Ukraine.

9.3. Personal data processing is necessary to exercise the rights and legitimate interests of the operator or third parties or to achieve a socially significant goal, provided that the rights and freedoms of the personal data subject are not violated.

9.4. Personal data processing is necessary to carry out the Operator's commercial activities in providing services to the User.

10. Procedure for collection, storage, transfer and other types of processing of personal data

The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

10.1. The Operator ensures the storage of personal data and takes all possible measures to exclude access to personal data by unauthorized persons.

10.2. The User's personal data will never, under any circumstances, be transferred to third parties, except for cases related to the implementation of applicable legislation or in the event that the subject of personal data has given consent to the Operator to transfer data to a third party to fulfill obligations under a civil law contract.

10.3. In the event of discrepancies in personal data, the User can update them independently, in his personal account on the Packhub-easy.com website.

10.4. The term of processing personal data is determined by the achievement of the purpose for which the personal data was collected, unless another term is provided for by the contract or applicable legislation. The User may withdraw his consent to the processing of personal data at any time by deleting his profile in his personal account on the Packhub-easy.com website.

10.5. All information collected by third-party services, including payment systems, communication means, delivery services and other service providers, is stored and processed by the specified persons (Operators) in accordance with their User Agreement and Privacy Policy. The personal data subject and/or the User are obliged to independently familiarize themselves with the specified documents in a timely manner. The Operator is not responsible for the actions of third parties, including the service providers listed in the current paragraph.

10.6. The prohibitions established by the personal data subject on the transfer (except for granting access), as well as on the processing or conditions of processing (except for obtaining access) of personal data permitted for distribution do not apply in cases of processing personal data in the state, public and other public interests, as defined by the legislation of Ukraine.

10.7. When processing personal data, the Operator ensures the confidentiality of personal data.

10.8. The condition for terminating the processing of personal data may be the withdrawal of consent by the subject of personal data, as well as the detection of unlawful processing of personal data.

11. List of actions performed by the Operator with the received personal data

11.1. The Operator collects, records, systematizes, accumulates, stores, updates (updates, changes), retrieves, uses, transfers (dissemination, provision, access), depersonalizes, blocks, deletes and destroys personal data.

11.2. The Operator carries out automated processing of personal data with or without the receipt and/or transmission of the received information via information and telecommunications networks.

12. Cross-border transfer of personal data

12.1. Before commencing cross-border transfer of personal data, the operator is obliged to ensure that the foreign state to whose territory it is planned to transfer personal data provides reliable protection of the rights of personal data subjects.

13. Privacy of personal data

The Operator and other persons who have gained access to personal data are obliged not to disclose to third parties or distribute personal data without the consent of the personal data subject, unless otherwise provided by the law of Ukraine.

14. Final provisions

14.1. The User may obtain any clarifications regarding issues of interest to him/her related to the processing of his/her personal data by contacting the Operator via the contact form on the Packhub-easy.com website

14.2. Any changes to the Operator’s personal data processing policy will be set out in this document. The Policy is valid indefinitely until replaced by a new version.

14.3. The current version of the Policy is freely available on the Internet at LEGAL INFORMATION (packhub-easy.com).

We adhere to the principles of protecting and respecting your personal information. This policy is the basis for the processing of personal data received from you or provided by you. Please read this information carefully to understand our perspective and practices for using your personal data. We use various cookies on the website. When you visit the Packhub-easy.com website, you automatically receive one or more cookies. The main purpose of our use of cookies is to ensure the optimal quality of the services provided. In addition, we use third-party cookies to collect statistical information and analyze user behavior. This policy describes in more detail the types of cookies we use, the purpose of their use, and how you can block and delete such files.

What are cookies?

Cookies are small pieces of information sent to your browser from Packhub-easy.com. Each time you revisit our website, your web browser sends us these pieces of information so that we can customize the interface to your interests and preferences or to make it easier to log in to your account to use our services.

What cookies do we use?

The cookies we use allow us to recognize repeat visitors to the website, so they don't have to enter the same information every time. They also help us track visitor traffic patterns on the website, which helps us improve our user experience. Below are some of the types of cookies we use on our website.

Essential cookies

  • help us provide users with the services requested through our website. Without such cookies, this would not be possible. For example, essential cookies allow you to: remember the values ​​selected on one page for use on other pages. For example, these could be the print runs, the selected template, the changes you have made to it: uploaded images and entered text;
  • manage and remember the items you store in your shopping cart when working with the Packhub-easy.com website;
  • provide you with access to secure areas of our website without having to re-enter your profile details;
  • remember your previous actions (for example, filling out online forms) when you return to the page within the same session.

Performance cookies

Performance cookies are used to collect information about how our website works, to notify you of errors. These cookies allow you to obtain detailed technical data, for example, information about the last page visited, the number of pages visited, the status of email correspondence, selected parts of our site, as well as the intervals between mouse clicks. Since this information is linked to information about your IP address, domain and browser, it is only studied in combination with information from other users and does not point directly to you. For example, performance cookies allow you to:

  • to study and improve the performance and appearance of our website;
  • analyze errors that occur on our website in order to reduce the number of complaints about the quality of our services and management system.

Functional cookies

We use functional cookies, which are not essential but enable useful features of our website. For example, functional cookies allow you to:

  • remember your preferences from previous visits to our website, such as country or language, so that you do not have to select them again;
  • remember answers to questions on our website so that we don't ask you them every time;
  • track whether any service has been offered to you, such as providing online support.

Shopping on Packhub-easy.com

Packhub-easy.com is committed to protecting the privacy of its customers and takes serious measures to ensure the security of the information we collect from you. Packhub-easy.com cookies are not used to access information stored on a secure server. You can access this data only by entering your username, order number and logging in.

What happens when you disable cookies?

If cookies are prohibited from being saved or deleted, the ability to work with user settings and preferences, as well as the ability to customize the personal interface, may be significantly limited.

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.